No-obligation visit

A free measure and quote is a no-obligation visit — either at your home or in one of our showrooms — where a Timberstar flooring consultant assesses your space, inspects the subfloor, talks through product options, and hands you a written price covering both materials and installation. There’s no charge and no pressure to commit. At Timberstar, the appointment usually takes between 30 and 60 minutes, and you’ll have your written quote in hand within 24 to 48 hours.

If you’ve never had a flooring measure and quote done before, it can seem a bit mysterious going in. This guide breaks down exactly what to expect before, during and after your visit, what a proper written quote should (and shouldn’t) include, how Australian Consumer Law affects pricing, and how to lock in an accurate figure upfront — so you’re not hit with surprise costs once the installers arrive.

Key Takeaways

• The in-home or in-showroom visit takes 30–60 minutes; your written quote follows within 24–48 hours.
• No call-out fee within our service areas, and no obligation to purchase.
• A genuine quote breaks costs down by materials, labour, subfloor preparation and trims — not one vague total.
• Under Australian Consumer Law, jobs over $5,000 should have a written contract, and quotes must reflect a fair, honest estimate.
• Mid-range engineered timber or hybrid flooring in Sydney generally runs $80–$150 per square metre, supply and install.

What Happens on the Day

A Timberstar consultant will come to you —  armed with a laser measure, moisture meter and a set of sample boards. They’ll measure each room you want floored, check thresholds and any level changes between rooms, and assess the subfloor for moisture, movement or unevenness that could affect pricing.

• Room measurements, including wastage allowances specific to your chosen layout — patterns like herringbone or diagonal lays chew through more material than a straight lay
• Subfloor assessment — a moisture reading for concrete slabs, or a condition check for timber subfloors, particularly relevant in older homes
• A discussion of your needs — budget, household traffic, pets, and whether it’s a single room or a full-home renovation
• Sample boards to take home or view in-store, so you can judge colour and finish under your own lighting rather than showroom lighting

The visit costs nothing and commits you to nothing. Nobody will ask you to sign on the spot, and you’re welcome to gather a few quotes before deciding — which is exactly what state consumer affairs bodies recommend for any home improvement job.

▶  Call 0416 888 536 or request a free measure and quote as we cover all of Sydney.